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    Shipping policy

    Shipping Policy

    At The Bag Store, we are committed to providing an exceptional shopping experience through a clear, simple, and transparent shipping policy. We offer free shipping on all orders within the United Kingdom, the United States, Canada and Australia.

    Shipping Destinations

    This Shipping Policy applies to all orders shipped within the United Kingdom, the United States, Canada and Australia.

    Delivery Timeframes

    Below are our estimated delivery times for all orders:

    • Order Cut-Off Time: 11:59 PM (GMT/BST). Orders placed after this time will be processed on the next business day, which may add one additional business day to the estimated delivery time.

    • Order Processing Time: 24–48 hours. Once your order has been prepared, it will be handed over to one of our trusted shipping partners.

    • Transit Time: 4–9 days.

    • Estimated Delivery Time: 4–9 days after dispatch.

    Shipping Services

    We work with reliable shipping carriers to ensure your order is delivered safely and efficiently throughout the United Kingdom, the United States, Canada and Australia.

    Shipping Costs

    Free Shipping: All orders delivered within the United Kingdom, the United States, Canada and Australia qualify for free shipping, with no minimum purchase required.

    Delivery Issues

    If you experience any delivery issues, such as a delayed or lost package, please contact our customer support team immediately. We will do everything possible to resolve the issue as quickly as possible.

    Track Your Order

    Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can track your shipment anytime through our Track Your Order page.

    Need Help?

    Visit our FAQ or contact our customer support team.

    Contact Information

    Store Name: The Bag Store

    Company: MERKABA COMPANY LLC

    Address: 3 Falcon Rd, Guildford GU1 4JG, United Kingdom

    Email: contact@the-bag-store.com

    Phone: +44 20 7946 0837

    Customer Support Hours: Monday to Friday: 09:00 AM – 05:00 PM

    Response Time: We respond within 24 hours.

    Need Help?

    Visit our FAQ or contact our customer support team.